How do I clear the cache on my browser?

If something's not appearing the way that it should, you may need to clear your browser's cache. Here's how:

Internet Explorer 9 and 10 (desktop mode)

  1. Click on the gear icon on the far right.
  2. Select Safety, and then Delete browsing history...
  3. Un-check Preserve Favorites website data.
  4. Select Temporary Internet Files and Cookies.
  5. Click Delete.
  6. A confirmation will appear at the bottom of the screen.
  7. Refresh the current page.

Mozilla Firefox

  1. To access the browser history:
    • In MacOS: Go to the History menu, and click Clear Recent History.
    • In Windows: Go to the orange Firefox menu, hover your mouse over the History option, and select Clear Recent History.
  2. From Time range to clear, select Everything.
  3. Un-check all boxes except Cache.
  4. Click Clear Now.
  5. Refresh the current page.


  1. Go to the Safari menu.
  2. Click Reset Safari.
  3. Check the box for Remove all website data. This will remove all cookies and clear your cache.
  4. Click Reset.
  5. Refresh the current page.

Google Chrome

  1. Click on the menu button to the far right of the address bar.
  2. Select Tools, and then Clear Browsing Data....
  3. In the new tab that opens, select The beginning of time in the drop-down box, and make sure that the box for Empty the cache is selected.
  4. Click Clear browsing data.