Why can't I hear comments?
First, check to make sure that your sound is not muted. You can do this in your computer's sound settings.
If your sound is turned up and you still can't hear a comment, then you might need to check your local network settings.
If you have adjusted your network settings and you still cannot hear a comment, then it's likely that the comment was not recorded correctly. If you know the commenter, please direct him or her to the VoiceThread Support area to check microphone and network settings.